If you subscribe to Premium or Premium+ and aren't satisfied within the first 7 days, you can cancel for a full refund yourself — no questions asked. Open your Billing page and choose "Cancel & get a full refund." Your subscription ends right away and we refund your most recent payment in full.
Eligibility: available within 7 days of your first payment, to first-time subscribers who did not start on a free trial (a free trial already gives you at least 7 days to evaluate, so trial subscriptions aren't covered). The self-service refund can be used once per account, and the refund option appears on your Billing page only while you're inside the 7-day window.
Premium+ subscribers who do not improve by at least 80 points from their baseline SAT score within 90 days may be eligible for a full refund of their last 90 days of subscription charges.
Eligibility requirements (all must be met):
To request a guarantee refund, email contact@satprep1600.com with the subject "Score Guarantee Claim" and include: (1) your account email, (2) your baseline diagnostic score from enrollment, and (3) your official SAT score report from College Board. We will verify eligibility against the requirements above and process approved refunds within 10 business days via your original payment method.
You may cancel your subscription at any time from the Billing page. Cancellation stops future billing but does not generate a refund for the current billing period — you retain access until the period ends. If you are on a multi-month plan (6-month or 12-month), you retain access through the end of your paid period.
If a subscription renewal payment fails, we will retry up to 3 times over 7 days and email you at each attempt. If payment is not recovered, your subscription downgrades to Basic and your data is preserved. You can resubscribe at any time.
7-Day Satisfaction Guarantee: cancel for a full refund yourself from your Billing page — the "Cancel & get a full refund" option appears while you're inside the 7-day window. No email needed.
+80 Point Score Guarantee: email contact@satprep1600.com with the subject "Score Guarantee Claim" and the details listed in that section above.
We respond to emailed requests within 2 business days. Self-service refunds are issued immediately and appear on your original payment method within 5–10 business days.
Contact us or email contact@satprep1600.com.