Refund Policy

What This Policy Covers

SATPrep1600 sells two kinds of products, and they are refunded differently:

Subscriptions (Premium and Premium+ SAT Prep, billed monthly or on a multi-month plan) — covered by the 7-Day Satisfaction Guarantee and, for Premium+, the +80 Point Score Guarantee described below.
One-time purchases (EssayLens evaluation packs and Premium Practice Test packs) — non-refundable. All sales are final. See "One-Time Purchases" below.

7-Day Satisfaction Guarantee (Subscriptions Only)

If you subscribe to Premium or Premium+ and aren't satisfied within the first 7 days, you can cancel for a full refund yourself — no questions asked. Open your Billing page and choose "Cancel & get a full refund." Your subscription ends right away and we refund your most recent payment in full.

Eligibility: available within 7 days of your first payment, to first-time subscribers who did not start on a free trial (a free trial already gives you at least 7 days to evaluate, so trial subscriptions aren't covered). The self-service refund can be used once per account, and the refund option appears on your Billing page only while you're inside the 7-day window. This guarantee applies to subscriptions only — it does not cover EssayLens evaluation packs or Premium Practice Test packs. If your Premium+ subscription included bundled EssayLens evaluations, those evaluations end when the subscription is refunded.

+80 Point Score Guarantee (Premium+ Only)

Premium+ subscribers who do not improve by at least 80 points from their baseline SAT score within 90 days may be eligible for a full refund of their last 90 days of subscription charges.

Eligibility requirements (all must be met):

90 consecutive days of active Premium+ subscription
Full Diagnostic completed at enrollment (before starting the 90-day window)
At least 2 full-length practice tests completed within the window
At least 30 practice sessions completed within the window
At least 1 study plan regeneration within the window
Official SAT score submitted as evidence of improvement (digital score report from College Board)

To request a guarantee refund, email contact@satprep1600.com with the subject "Score Guarantee Claim" and include: (1) your account email, (2) your baseline diagnostic score from enrollment, and (3) your official SAT score report from College Board. We will verify eligibility against the requirements above and process approved refunds within 10 business days via your original payment method.

One-Time Purchases: EssayLens & Premium Practice Tests

All one-time purchases are final and non-refundable. This covers every EssayLens evaluation pack (purchased on the EssayLens page or inside Essay Studio) and every Premium Practice Test pack (purchased on the Premium Practice Tests page or inside the app), whether bought as a guest or from an existing account.

These products deliver their full value the moment they are purchased: the tests and evaluation credits are available immediately, the content is original and cannot be returned once viewed, and each purchase is priced as a single charge rather than a recurring plan. For that reason we do not offer refunds, credits, or exchanges on them — including for unused tests or evaluation credits, for packs that reach their access period before being fully used, or for a change of mind after purchase.

Before you buy, please note:

The pack's price, test or evaluation count, and access period are stated on the product card before checkout. Lifetime packs never expire; time-limited packs show their access window on the card.
Practice-test scores and essay evaluations are advisory. Neither product carries a score-improvement or admissions guarantee, and the +80 Point Score Guarantee does not apply to them.
One-time purchases never auto-renew, so there is nothing to cancel.
EssayLens offers 2 free evaluations with no card required — try those first if you want to see how the product works before buying a pack.

The only exceptions are those required by applicable law, or a duplicate charge for the same purchase caused by a processing error on our side — email contact@satprep1600.com with your receipt and we will correct it.

Cancellations

You may cancel your subscription at any time from the Billing page. Cancellation stops future billing but does not generate a refund for the current billing period — you retain access until the period ends. If you are on a multi-month plan (6-month or 12-month), you retain access through the end of your paid period. One-time purchases (EssayLens evaluation packs and Premium Practice Test packs) never auto-renew, so there is nothing to cancel and no refund is issued.

Payment Failures

If a subscription renewal payment fails, we will retry up to 3 times over 7 days and email you at each attempt. If payment is not recovered, your subscription ends and your account returns to its no-plan state; your progress and diagnostic results are preserved. You can resubscribe at any time. A free trial that ends without a successful payment is treated the same way — nothing is charged and no plan starts.

How to Request a Refund

7-Day Satisfaction Guarantee: cancel for a full refund yourself from your Billing page — the "Cancel & get a full refund" option appears while you're inside the 7-day window. No email needed.

+80 Point Score Guarantee: email contact@satprep1600.com with the subject "Score Guarantee Claim" and the details listed in that section above.

EssayLens & Premium Practice Tests: these one-time purchases are non-refundable, so there is no refund to request. If you believe you were charged twice for the same purchase, email contact@satprep1600.com with your receipt.

We respond to emailed requests within 2 business days. Self-service refunds are issued immediately and appear on your original payment method within 5–10 business days.